Shamelessly stolen from an online forum:
acknowledge the problem
apologize
make an effort to correct
look into ways it doesn't happen again
ask for another chance to earn their business
NEVER BLAME SOMEONE ELSE
THE CUSTOMER IS ALWAYS RIGHT
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I want to take a moment and talk about a trip that I took to Tulsa in December to see my favorite band of all time. First, I should point th... -
The first day of Pugfest is something that I will remember for the rest of my life. A few hilarious things happened, but I’m going to sta... -
If you can’t go from Shaggy to Chris LeDoux, get out of my car.
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